faq

At SilvaTree, we provide a complete range of landscaping services to transform your outdoor space. This includes garden design and planning, as well as hardscaping installations (such as paving, patios and driveways), soft landscaping (such as planting and turfing) as well as fencing, decking and garden lighting. 

SilvaTree is based in Bromley and operates across London and the Home Counties. We serve clients in various areas, including Bromley, Beckenham, Catford, Dulwich, Orpington, and throughout Kent. 

If you are unsure about whether we can help you, please contact us and ask – if you’re based in London and the surrounding counties, chances are we can! 

Yes, getting started with us is easy and the initial consultation is free. We provide a free, no-obligation quote for all new clients – simply call us on 020 8629 1111 or use our online form to get started.

After you get in touch, we will arrange a consultation for a time that suits you to discuss what you desire for your outdoor space, provide inspiration and guidance, and generally get to know you better. All of this information is used to provide you with your free, personalised quote. 

Once approved, we will move on to arrange the best time for installation and landscaping. 

When working with SilvaTree for landscaping and garden design, you can expect a collaborative and hassle-free experience from start to finish. 

Most projects begin with an on-site consultation where we listen to your ideas and discuss your vision for the garden. Following this, our creative team will craft a bespoke garden design tailored to your needs.

We will present you with this plan, which includes layouts and features of your new garden, to make sure you love it before we can move forward. Once approved, we will schedule our experienced landscapers to begin the installation process. We handle all areas of the installation, including the groundwork, construction and planting required to bring your dream garden to life. 

Throughout the process, our friendly team will keep you updated and involved. We work with you to ensure you are satisfied at every stage and get the garden of your dreams. 

Project timelines can vary based on the scope of work required. For example, a small or straight-forward garden renovation, paving installation, or planting service may be completed within a matter of days or weeks, whereas larger and more complex jobs can take several weeks.

As each project is bespoke, we can provide an estimated timeline and project schedule at the beginning of your project. Throughout the project, we will keep you informed every step of the way and strive to maintain transparent communication with clients so you always know what to expect. 

The cost of a landscaping project can vary greatly based on multiple factors, including the size of your garden, complexity of the design, and the materials and labour involved. 

Because every garden is unique, we don’t have flat prices and instead offer personalised quotes for all projects. We pride ourselves on transparent pricing, and all quotes provide an itemised breakdown of materials, labour and any other costs involved. 

Whether you are looking for a complete garden redesign or a smaller refresh, we are happy to work within your budget and will recommend the best options to align with this. To learn more about landscaping costs and what we offer, please contact the team today for your free quote. 

Yes. At SilvaTree, we don’t just design and build landscapes, but also help to maintain them so they continue looking immaculate throughout the seasons. 

We offer ongoing garden maintenance as part of our landscaping services, and can schedule routine visits to work with your lifestyle and garden needs. Many of our clients benefit from our seasonal maintenance, where several times a year we will handle the pruning, mowing, weeding, and plant health needs of your garden. 

Following a landscaping or garden design project, these same experts will recommend the best course of action to keep your new garden looking fresher for longer.

Our maintenance team knows what your garden needs to thrive, so you can trust us to deliver the best care possible. 

Yes, sustainability is important to us and we incorporate environmentally-friendly practices into many of our services.

We love to create gardens that are both eco-friendly and beautiful, and our team uses a range of practices to make this a possibility. For example, using native and climate-appropriate plants that can thrive in local conditions without much watering or chemical treatments; installing efficient irrigation systems for easier watering, and relying on organic gardening methods such as mulching and natural soil treatments to avoid harsh chemicals. 

We also try to source sustainable or local materials wherever possible, or may even rely on recycled materials within your project to reduce waste. 

At SilvaTree, we believe in creating gardens that support local wildlife and ecosystems, whether this means using pollinator-friendly plants or responsibly-sourced materials. We will incorporate eco-friendly methods into our work as much as possible to align with our goals and our client’s wishes.

Yes, you are in safe hands when working with us as we are fully insured, and our team is comprised of qualified professionals who take safety and quality seriously. 

We are proud to be accredited by the Association of Professional Landscapers (APL), which means we meet high industry standards in our work. We are also fully insured and guarantee all our work to ensure we operate to the highest standards. 

When choosing SilvaTree, you can rest assured that garden project is being handled by a qualified, reputable team. We never cut corners, and we stand by the quality of our workmanship in everything we do. 

We happily take on projects of all sizes; no job is too big or small for us! Whether you need a minor fix or addition to the garden (such as installing new fencing panels, finalising the patio, or upgrading planting displays) or a full garden redesign, our team is here to help. We have experience working with all kinds of clients and outdoor spaces of varying sizes, and all of our services are bespoke to align with your requirements. 

We believe that every garden, no matter its size, has the potential to be something special and can provide the services you need.